Privacy Policy

This Privacy Policy explains how Lordsforerunner (“we”, “us”, “our”) collects, uses, and protects information when you use lordsforerunner.net (the medical web app) and the Ubimed mobile app (together, the “Services”).

Our goal is your total wellbeing. We collect only what we need to support care, improve our Services, and communicate with you.

Key Terms

• Lordsforerunner: The parent organization behind lordsforerunner.net and Ubimed.
• Services: lordsforerunner.net and the Ubimed mobile app.
• You/Your: A user of the Services.
• Third Party: Any entity that is not Lordsforerunner or the user.

Information We Collect

We collect information you choose to provide when you interact with us, such as:

• Contact details (e.g., name, email, phone) for communication and support.
• Health-related inputs that you share within symptom flows or chats to help us provide guidance.
• Technical data (e.g., device/browser info, pages visited) to keep the site secure and improve performance.

We do not collect more than necessary for the purposes described below.

How We Use Information

• To provide and personalize symptom pathways and related recommendations.
• To communicate with you, including via the Ubimed app or email when you contact us.
• To maintain security, prevent misuse, and improve our Services.
• To comply with legal obligations where required.

How We Share Information

We do not sell your personal information. We may share limited data with trusted service providers (e.g., hosting, analytics, customer support tools) solely to operate and improve the Services, under confidentiality obligations.

Children’s Privacy

Persons under 18 may use our Services only with the supervision of a parent/guardian or other responsible adult.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain information only as long as necessary for the purposes described in this policy or as required by law. When no longer needed, we take steps to delete or de-identify it.

Your Choices

• You may choose what information to provide in symptom flows and communications.
• You may request access, correction, or deletion of your information where applicable by contacting us.
• You can uninstall the Ubimed app at any time to stop mobile data collection.

Third-Party Tools We Use

Some features link to or integrate with third-party tools, such as:

• WhatsApp, Instagram, LinkedIn
• Email (mailto links)
• Customer support/chat tools (e.g., Moment)
• Google services (e.g., Calendar embeds)

Their use is subject to those third parties’ own terms and privacy policies. We do not control their data practices.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above.

Contact Us

Questions or requests? Email us at lords@lordsforerunner.net or reach out via our social links in the footer.